Reelyx

Last updated: December 2024

This Privacy Policy explains how OAKWYN GROUP LTD ("we", "us", or "our") collects, uses, and protects your personal data when you use Reelyx ("the Service").

The data controller responsible for your personal data is:

When you use our Service, we may collect the following information:

• Usage Data: Information about how you interact with the Service, including Instagram Reel URLs you submit for processing.
• Technical Data: IP address, browser type, device information, and access times.
• Log Data: Server logs that may include your IP address and request details.

We do not require you to create an account or provide personal identification information to use the basic Service.

We process your data for the following purposes:

• To provide and maintain the Service (converting Instagram Reels to text)
• To improve and optimise the Service
• To detect and prevent technical issues or abuse
• To comply with legal obligations

Under the UK GDPR, we process your personal data based on:

• Legitimate Interests: To operate and improve our Service
• Legal Obligation: To comply with applicable laws
• Consent: Where you have given explicit consent (e.g., for cookies)

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy. Submitted Reel URLs and generated text are processed in real-time and are not permanently stored on our servers.

Technical logs may be retained for up to 30 days for security and debugging purposes.

We do not sell your personal data. We may share data with:

• Service Providers: Third-party services that help us operate (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law or to protect our rights

Your data may be processed outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Under UK data protection law, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at Oakwyngroup@gmail.com.

We use essential cookies to ensure the Service functions properly. We may also use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.

Our Service is not directed at individuals under the age of 13. We do not knowingly collect personal data from children under 13.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

If you have any questions about this Privacy Policy, please contact us: